Instant enquiry replies
Answers common questions, sends the right brochure and offers viewing times. Around the clock.
AI enquiry assistants for wedding & event venues
Reply to every couple in a minute. Even at 11pm on a Saturday.
Couples email several venues at once. The ones that answer first, with prices and viewing times, get the viewings. We set up an assistant that answers for you, day and night, in your venue's voice.
Venue inboxExample
Amy & Tom
Hi! We're looking at Saturday 12 June 2027 for about 110 guests. Is it free, and roughly what would it cost?
Without
34 hours later. By then Amy and Tom had booked two viewings elsewhere.
With Charles Redwood
"Congratulations! I've asked our coordinator to confirm 12 June for you first thing. Here's our 2027 brochure with Saturday prices for 100–120 guests. Would Wed 4pm or Sat 11am suit for a viewing?"
An illustration. The couple, dates and times are made up.
The problem
Great venues lose couples in the inbox.
Enquiries arrive when you're closed.
Evenings and weekends are when couples plan. That's when your team is running a wedding or off duty.
The same questions, every time.
Is the date free? How much for 100 guests? Can we bring our own caterer? Where do guests stay? Your team types the answers again and again.
Quiet couples are rarely chased.
After a viewing or a quote, many couples go silent. A kind, well-timed follow-up wins some of them back.
What we set up
One assistant that handles the busywork, so your team can focus on couples.
Replies
Viewings
Viewing booking
Couples pick a slot that suits your diary. No back-and-forth emails.
Follow-ups
Gentle follow-ups
A friendly nudge after a viewing or quote, timed so it helps rather than pesters.
Your team
FAQ and supplier pack
Prices, capacities, suppliers and rules in one place. New staff get answers fast.
After the day
Review requests
A warm thank-you after each wedding, with a link to leave a review where it counts.
Your voice
Sounds like you
We write it in your venue's tone, from your own brochures and past replies.
How it works
Live in about two weeks.
Reply-speed check
Free. We look at how fast and how well enquiries are answered today, and where couples drop off.
We build it
We learn your packages, prices, rules and tone, and set up the assistant around them.
Test together
You try it with real questions. Nothing goes live until you're happy with every answer.
Go live
Switched on and watched closely in the first weeks. We tune it as new questions come in.
Packages
Fixed prices. No surprises.
One extra wedding usually covers the cost many times over.
Starter
£750 one-off
- Instant enquiry replies
- Brochure and price sending
- Follow-up sequence
- Two rounds of changes
For venues that want to stop missing enquiries.
Most complete
Full Setup
£1,500 one-off
- Everything in Starter
- Viewing booking
- FAQ and supplier pack
- Review requests
- Staff walkthrough
For venues ready for a busy January.
Ongoing Care
£195 / month
- New prices and seasons added
- Answers tuned as questions change
- Monthly summary of enquiries
- Cancel any time
Added to either setup.
Our promises
You stay in charge.
No promises it can't keep
The assistant never confirms a date, a price or a booking. Those always come back to your team.
Couples' details kept safe
Set up with UK data protection (GDPR) in mind. Only what's needed is collected.
You approve every answer
You see and sign off the replies before launch, and can change them any time.
Engagement season
Be ready for January.
Christmas and New Year are peak proposal season. Then the enquiries arrive. Venues set up in October and November start the year answering every couple first.
Outlined: now · Filled: the enquiry rush
Questions
Good to know
Will couples know they're talking to an assistant?
That's your choice. Many venues sign replies from "the events team" and say help is automated out of hours. We'll suggest wording that feels honest and warm.
Does it work with Hitched, Bridebook and my website form?
Usually, yes. Most enquiries end up in an email inbox, and that's where the assistant works. We check your setup during the free reply-speed check.
What if a couple asks something unusual?
It passes the question to your team with a short summary, and tells the couple someone will be in touch.
What does it cost to run each month?
The software costs are small, often around £10 to £50 a month depending on volume. We'll give you a clear figure before you start.
Do I need to be technical?
No. We do the setup. You answer questions about your venue and approve the replies.
Free reply-speed check
See how many couples you might be missing.
Tell us about your venue. We'll look at how enquiries are handled today and send you a short, plain-English report. Free, with no obligation.